Refund policy

Returns and Cancellations

1. The Seller offers no return policy for bespoke fabricated worktops and so are non refundable. This applies for all bespoke/manufactured orders that have been started or completed. If cancelled the goods will be invoiced as per the order acknowledgement at full value.
2. A minimum of 30% restocking charge will be applicable to any returns or cancellations on any Products. Bespoke materials or orders are non-refundable. Any cancellations after 14 days from order date will not be eligible for restocking and payment for 100% of materials will be required.
3. Any cancellations received after 7 days of the date on the Contract are at the discretion of the Seller. Should any cancellation be accepted, deposits are non-refundable.
4. Any cancellations must be made in writing and communicated by email to the Seller.